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Job opportunities with Legoland
VIP Host
Legoland
Reference: EG0002ST
Salary: Competitive
Job location: California, USA
Provide memorable experiences to our VIP Guests by creating an exclusive, effortless, personalized, and fun visit to LEGOLAND California. Act as a LEGOLAND Ambassador to all guests. Use park knowledge to help create amazing memorable experiences. Escort VIP families around LEGOLAND park, sharing exclusive information, ride recommendations, and making sure they arrive on time to behind the scenes experiences. Sell VIP Experiences to potential VIP Guests

Scope and Responsibilities:
- Act as a representative (Ambassador) of the resort, being mindful of your demeanor at all times, and always acting as an authority on all things LEGO and LEGOLAND related
- Recognizing aspects of resort, company, and LEGO information that a VIP group will find interesting, educational, and entertaining.
- Ability to quickly build a relationship with a VIP group, identifying the parameters of each member, and outlining their Experience in the resort based off your research and park knowledge
* Such parameters include which attractions to visit/ride/view, restaurants, and other amenities that can entertain/benefit your group.
* Being mindful of what attractions the children can enjoy based on safety restrictions, age requirements.
- Ensure smooth entrance to attractions via the exit and that group makes all behind the scenes appointments on time
- Responsible use of a VIP Company Credit Card
- Ensures that resort operations are not hindered in any way during the tour, including but not limited to the wellbeing of other guests and MCs.
- Safety: Remembering that Safety is our #1 priority, a V.I.P. Tour Guide must ensure that guests meet the age, height, weight, and any other restriction of each attraction they partake in - May be asked to act as a sales agent for the VIP Experience or a Park Ambassador helping out other guests in the resort

Background and Experience:
- Must enjoy working directly with Guests and have experience in a guest focused role
- Possess the ability to execute tasks in an orderly and timely manner, set goals for work load, work well independently, and be self-motivated.
- Must have an extensive knowledge of LEGOLAND Parks, the LEGO Group, and Merlin Entertainments or an ability to quickly learn a large amount of information
- Must be able to deliver information and interact with guests in an conversational manner
- Strong organizational, memorization and planning skills are required.
- Must be able to work well remaining calm under pressure, and be a team player.
- Be a strong problem-solver, quick thinker, and be dedicated to providing outstanding service to the Management team and our Guests.
- Possess a professional demeanor, while remaining outgoing, being assertive and decisive
- Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues.
- Must be dedicated to Guest service and be able to provide immediate solutions and appropriate recovery when needed

Physical Demands:
- May be required to stand/walk for over 12 hours in a single day
- Ability to ride every ride/attraction at the Resort.

Preferred:
- 2 years or more with LEGOLAND California.
- Fluent in any language in addition to English (preferably Spanish or Mandarin, but any additional languages are a plus)
- Proficient knowledge and skill of Microsoft Outlook and Word. Knowledge of Galaxy/Accesso operations is a plus.
- Cash handling experience
- Food or Alcohol Handling certification

Other requirements:
- Must be willing and able to work flexible hours, which include days, nights, weekends, and holidays to support Resort Operations.
- Hosts are expected to be able to ride all rides at LEGOLAND California including all levels of Knight's Tournament

APPLY NOW
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Jobs . News . Products . Magazine
Job opportunities with Legoland
VIP Host
Legoland
Reference: EG0002ST
Salary: Competitive
Job location: California, USA
Provide memorable experiences to our VIP Guests by creating an exclusive, effortless, personalized, and fun visit to LEGOLAND California. Act as a LEGOLAND Ambassador to all guests. Use park knowledge to help create amazing memorable experiences. Escort VIP families around LEGOLAND park, sharing exclusive information, ride recommendations, and making sure they arrive on time to behind the scenes experiences. Sell VIP Experiences to potential VIP Guests

Scope and Responsibilities:
- Act as a representative (Ambassador) of the resort, being mindful of your demeanor at all times, and always acting as an authority on all things LEGO and LEGOLAND related
- Recognizing aspects of resort, company, and LEGO information that a VIP group will find interesting, educational, and entertaining.
- Ability to quickly build a relationship with a VIP group, identifying the parameters of each member, and outlining their Experience in the resort based off your research and park knowledge
* Such parameters include which attractions to visit/ride/view, restaurants, and other amenities that can entertain/benefit your group.
* Being mindful of what attractions the children can enjoy based on safety restrictions, age requirements.
- Ensure smooth entrance to attractions via the exit and that group makes all behind the scenes appointments on time
- Responsible use of a VIP Company Credit Card
- Ensures that resort operations are not hindered in any way during the tour, including but not limited to the wellbeing of other guests and MCs.
- Safety: Remembering that Safety is our #1 priority, a V.I.P. Tour Guide must ensure that guests meet the age, height, weight, and any other restriction of each attraction they partake in - May be asked to act as a sales agent for the VIP Experience or a Park Ambassador helping out other guests in the resort

Background and Experience:
- Must enjoy working directly with Guests and have experience in a guest focused role
- Possess the ability to execute tasks in an orderly and timely manner, set goals for work load, work well independently, and be self-motivated.
- Must have an extensive knowledge of LEGOLAND Parks, the LEGO Group, and Merlin Entertainments or an ability to quickly learn a large amount of information
- Must be able to deliver information and interact with guests in an conversational manner
- Strong organizational, memorization and planning skills are required.
- Must be able to work well remaining calm under pressure, and be a team player.
- Be a strong problem-solver, quick thinker, and be dedicated to providing outstanding service to the Management team and our Guests.
- Possess a professional demeanor, while remaining outgoing, being assertive and decisive
- Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues.
- Must be dedicated to Guest service and be able to provide immediate solutions and appropriate recovery when needed

Physical Demands:
- May be required to stand/walk for over 12 hours in a single day
- Ability to ride every ride/attraction at the Resort.

Preferred:
- 2 years or more with LEGOLAND California.
- Fluent in any language in addition to English (preferably Spanish or Mandarin, but any additional languages are a plus)
- Proficient knowledge and skill of Microsoft Outlook and Word. Knowledge of Galaxy/Accesso operations is a plus.
- Cash handling experience
- Food or Alcohol Handling certification

Other requirements:
- Must be willing and able to work flexible hours, which include days, nights, weekends, and holidays to support Resort Operations.
- Hosts are expected to be able to ride all rides at LEGOLAND California including all levels of Knight's Tournament

APPLY NOW
Other vacancies with Merlin Entertainments Group
Logistics and Procurement Manager
Salary: Competitive Location: Goshen, New York, USA
Graduate Programme Business Management/ Marketing
Salary: Competitive Location: Shanghai, China
Graduate Programme Business Management/ Marketing
Salary: Competitive Location: Japan
Brand Manager
Salary: Competitive salary Location: Stoke-on-Trent, UK
Assistant Customer Support Manager
Salary: Competitive Location: Chessington, Surrey, UK
Commercial Manager Short Breaks
Salary: Competitive Location: Chessington, Surrey, UK
Commercial Team Leader
Salary: Competitive Location: Ontario, Canada
Curator
Salary: Competitive Location: North Carolina, USA
Digital Business Analyst
Salary: Competitive Location: London, UK
Digital Marketing Executive
Salary: Competitive Location: Windsor, UK
Aquarium Commercial Supervisor
Salary: Competitive Location: Carlsbad, CA, USA
Operations Manager
Salary: Competitive Location: Columbus, OH, USA
Global Marketing Executive
Salary: Competitive Location: London, UK
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS