Operations Lead, Sea Life,Carlsbad, CA, USA | attractionsmanagement.com jobs
POST YOUR JOB ONLINE
Free ezine/digital edition sign up
Jobs . News . Features . Video . Products . Magazine . Handbook . Advertise . Contact us  
Job opportunities with Sea Life
Operations Lead
Sea Life
Reference: LEG0003A5
Salary: Competitive
Job location: Carlsbad, CA, USA
Closing date: 13 Oct 2018
LEGOLAND California Resort One

Scope of Job:
SLA Operations Team Lead acts as a point of contact between associate MCs and the Area Lead. Works alongside associates and may provide breaks and meal periods. Requires high visibility in the Aquarium and needs to be very accessible to the team to handle issues as they surface. Supports the Area Lead and Department Supervisors in the day to day running of the area and in maintaining the high standards of SLA operation. Perform 60 shifts as needed.

Main Responsibilities:
Operations
1. Trains new MCs as well as certifies and signs off new MCs on positions such as admissions, SoCal, and shark station.

2. Under the direction of the Area Lead, may be responsible for scheduling, payroll, coaching, aquarium shows, guest interaction, contributing to performance reviews, observing and providing feedback on compliance to company policies such as attendance, wardrobe and grooming.

3. Under the direction of the Area Lead and/or Supervisors, may be directed to monitor budgeted hours, daily scheduling and organizing breaks and meal periods.

4. Available in the area to deal with crowd control or guest issues as well as to handle area issues as they surface.

5. Supports the Area Lead and Supervisors and assists in the communication of all relevant department and company information.

6. Observes MCs and provides feedback to Area Lead/Supervisors on counselling issues, reward potential, and performance reviews. May provide on the spot coaching to MCs as needed, records activity in the MC contact logs.

7. Walks the Aquarium upon arrival, periodically throughout the day and at end of shift to establish areas of focus for the team. Spends time in the areas to ensure operating procedures are followed at all times.

8. Leads and assists with all opening procedures in designated areas, and ensures that the areas have been properly stocked and MC checklists are completed at start of day and end of the day. Completes end of day procedures with the team and communicates with Area Lead/Supervisors when area has closed. Informs of any irregularities that need to be taken care of before next day opening.

9. Communicates any faults, safety issues or staffing problems to Area Lead/Supervisor.

10. Maintains safety and well-being of all animals, in touch pools specifically, while in and out of tanks.

11. Able to make decisions to provide the best environment for every animal and guest.

12. Function as 60 as needed.

Other:
The duties & physical requirements listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties & physical requirements does not exclude them from the position if the work is similar, related or a logical assignment to the position.

APPLY NOW
Other vacancies with Madame Tussauds
Senior Digital Project Manager - Admissions
Salary: Competitive Location: London, UK
Head of eCommerce- North America
Salary: Competitive Location: Orlando, Florida, USA
Resort College Internship
Salary: Competitive Location: Winter Haven, Florida, USA
Admissions Duty Supervisor
Salary: Competitive Location: Sydney NSW, Australia
Agile Business Analyst - Admissions
Salary: Competitive Location: London, UK
Animation Technician
Salary: Competitive Location: Windsor, UK
Area Team Leader - VIP
Salary: Competitive Location: Florida, USA
Assistant Attraction Manager - Go Ape
Salary: £17,777-£18,777 Location: Chessington, UK
Commercial Team Leader
Salary: Competitive Location: Toronto, ON, Canada
Commercial Training Coordinator
Salary: Competitive Location: Winter Haven, Florida, USA
Creative Assistant
Salary: Competitive Location: Windsor, UK
Duty Manager
Salary: Competitive Location: Ontario, Canada
Duty Manager
Salary: Competitive Location: Somerville, Massachusetts, USA
eCommerce/Digital Marketing Representative
Salary: Competitive Location: Winter Haven, Florida, USA
Assistant Bird Keeper
Salary: Competitive Location: Melbourne VIC, Australia
Finance Systems Data Analyst
Salary: Competitive Location: Chessington, UK
Food and Beverage Director
Salary: Competitive Location: Goshen, New York, USA
Head of Marketing
Salary: Competitive Location: Goshen, New York, USA
Head of Sales
Salary: Competitive Location: Goshen, New York, USA
IT Manager
Salary: Competitive Location: Goshen, NY, USA
'Accelerate' Graduate Programme (China)
Salary: Location: China
Logistics and Procurement Manager
Salary: Competitive Location: New York, NY, USA
Senior Mammal Trainer
Salary: Competitive Location: Mooloolaba QLD, Australia
Studios Manager
Salary: Competitive Location: New York, New York, USA
COMPANY PROFILE
Simworx Ltd

The company was initially established in 1997. Terry Monkton and Andrew Roberts are the key [more...]
+ More profiles  
FEATURED SUPPLIER

Seeper brings history to life at Little Big City Beijing
Merlin Entertainment latest attraction, Little Big City Beijing, has opened in China. [more...]
VIDEO GALLERY

Simworx - The power to move you…
Simworx is acknowledged as one of the world’s leaders in the supply of 4D Effects Cinemas and Motion Simulation Attractions. Find out more...
More videos:
Red Raion - VR/5D Films Showreel 2016 – Red Raion
Experience the experience – Polin Waterparks & Pool Systems
Birds of a Feather 4D Trailer – nWave Pictures
+ More videos  

CATALOGUE GALLERY
 

+ More catalogues  
ATTRACTIONS DIRECTORY
+ More directory  
ATTRACTIONS DIARY

15 Jan 2019

Prospects 2019

Expedia HQ, London, United Kingdom
15-17 Jan 2019

EAG International

ExCel London Exhibition Centre, London,
+ More diary  
LATEST ISSUES
+ View Magazine Archive

Attractions Management

2018 issue 4


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2018 issue 3


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2018 issue 2


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2018 issue 1


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management News

12 Dec 2018 issue 119


View on turning pages
Download PDF
View archive
FREE digital subscription
Print subscription

Attractions Handbook

2018


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
ATTRACTIONS MANAGEMENT
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018
Jobs . News . Products . Magazine
Job opportunities with Sea Life
Operations Lead
Sea Life
Reference: LEG0003A5
Salary: Competitive
Job location: Carlsbad, CA, USA
Closing date: 13 Oct 2018
LEGOLAND California Resort One

Scope of Job:
SLA Operations Team Lead acts as a point of contact between associate MCs and the Area Lead. Works alongside associates and may provide breaks and meal periods. Requires high visibility in the Aquarium and needs to be very accessible to the team to handle issues as they surface. Supports the Area Lead and Department Supervisors in the day to day running of the area and in maintaining the high standards of SLA operation. Perform 60 shifts as needed.

Main Responsibilities:
Operations
1. Trains new MCs as well as certifies and signs off new MCs on positions such as admissions, SoCal, and shark station.

2. Under the direction of the Area Lead, may be responsible for scheduling, payroll, coaching, aquarium shows, guest interaction, contributing to performance reviews, observing and providing feedback on compliance to company policies such as attendance, wardrobe and grooming.

3. Under the direction of the Area Lead and/or Supervisors, may be directed to monitor budgeted hours, daily scheduling and organizing breaks and meal periods.

4. Available in the area to deal with crowd control or guest issues as well as to handle area issues as they surface.

5. Supports the Area Lead and Supervisors and assists in the communication of all relevant department and company information.

6. Observes MCs and provides feedback to Area Lead/Supervisors on counselling issues, reward potential, and performance reviews. May provide on the spot coaching to MCs as needed, records activity in the MC contact logs.

7. Walks the Aquarium upon arrival, periodically throughout the day and at end of shift to establish areas of focus for the team. Spends time in the areas to ensure operating procedures are followed at all times.

8. Leads and assists with all opening procedures in designated areas, and ensures that the areas have been properly stocked and MC checklists are completed at start of day and end of the day. Completes end of day procedures with the team and communicates with Area Lead/Supervisors when area has closed. Informs of any irregularities that need to be taken care of before next day opening.

9. Communicates any faults, safety issues or staffing problems to Area Lead/Supervisor.

10. Maintains safety and well-being of all animals, in touch pools specifically, while in and out of tanks.

11. Able to make decisions to provide the best environment for every animal and guest.

12. Function as 60 as needed.

Other:
The duties & physical requirements listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties & physical requirements does not exclude them from the position if the work is similar, related or a logical assignment to the position.

APPLY NOW
Other vacancies with Madame Tussauds
Senior Digital Project Manager - Admissions
Salary: Competitive Location: London, UK
Head of eCommerce- North America
Salary: Competitive Location: Orlando, Florida, USA
Resort College Internship
Salary: Competitive Location: Winter Haven, Florida, USA
Admissions Duty Supervisor
Salary: Competitive Location: Sydney NSW, Australia
Agile Business Analyst - Admissions
Salary: Competitive Location: London, UK
Animation Technician
Salary: Competitive Location: Windsor, UK
Area Team Leader - VIP
Salary: Competitive Location: Florida, USA
Assistant Attraction Manager - Go Ape
Salary: £17,777-£18,777 Location: Chessington, UK
Commercial Team Leader
Salary: Competitive Location: Toronto, ON, Canada
Commercial Training Coordinator
Salary: Competitive Location: Winter Haven, Florida, USA
Creative Assistant
Salary: Competitive Location: Windsor, UK
Duty Manager
Salary: Competitive Location: Ontario, Canada
Duty Manager
Salary: Competitive Location: Somerville, Massachusetts, USA
eCommerce/Digital Marketing Representative
Salary: Competitive Location: Winter Haven, Florida, USA
Assistant Bird Keeper
Salary: Competitive Location: Melbourne VIC, Australia
Finance Systems Data Analyst
Salary: Competitive Location: Chessington, UK
Food and Beverage Director
Salary: Competitive Location: Goshen, New York, USA
Head of Marketing
Salary: Competitive Location: Goshen, New York, USA
Head of Sales
Salary: Competitive Location: Goshen, New York, USA
IT Manager
Salary: Competitive Location: Goshen, NY, USA
'Accelerate' Graduate Programme (China)
Salary: Location: China
Logistics and Procurement Manager
Salary: Competitive Location: New York, NY, USA
Senior Mammal Trainer
Salary: Competitive Location: Mooloolaba QLD, Australia
Studios Manager
Salary: Competitive Location: New York, New York, USA
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS