VIP Host, Legoland,California, USA | attractionsmanagement.com jobs
POST YOUR JOB ONLINE
Free ezine/digital edition sign up
Jobs . News . Features . Video . Products . Magazine . Handbook . Advertise . Contact us  
Job opportunities with Legoland
VIP Host
Legoland
Reference: EG0002ST
Salary: Competitive
Job location: California, USA
Provide memorable experiences to our VIP Guests by creating an exclusive, effortless, personalized, and fun visit to LEGOLAND California. Act as a LEGOLAND Ambassador to all guests. Use park knowledge to help create amazing memorable experiences. Escort VIP families around LEGOLAND park, sharing exclusive information, ride recommendations, and making sure they arrive on time to behind the scenes experiences. Sell VIP Experiences to potential VIP Guests

Scope and Responsibilities:
- Act as a representative (Ambassador) of the resort, being mindful of your demeanor at all times, and always acting as an authority on all things LEGO and LEGOLAND related
- Recognizing aspects of resort, company, and LEGO information that a VIP group will find interesting, educational, and entertaining.
- Ability to quickly build a relationship with a VIP group, identifying the parameters of each member, and outlining their Experience in the resort based off your research and park knowledge
* Such parameters include which attractions to visit/ride/view, restaurants, and other amenities that can entertain/benefit your group.
* Being mindful of what attractions the children can enjoy based on safety restrictions, age requirements.
- Ensure smooth entrance to attractions via the exit and that group makes all behind the scenes appointments on time
- Responsible use of a VIP Company Credit Card
- Ensures that resort operations are not hindered in any way during the tour, including but not limited to the wellbeing of other guests and MCs.
- Safety: Remembering that Safety is our #1 priority, a V.I.P. Tour Guide must ensure that guests meet the age, height, weight, and any other restriction of each attraction they partake in - May be asked to act as a sales agent for the VIP Experience or a Park Ambassador helping out other guests in the resort

Background and Experience:
- Must enjoy working directly with Guests and have experience in a guest focused role
- Possess the ability to execute tasks in an orderly and timely manner, set goals for work load, work well independently, and be self-motivated.
- Must have an extensive knowledge of LEGOLAND Parks, the LEGO Group, and Merlin Entertainments or an ability to quickly learn a large amount of information
- Must be able to deliver information and interact with guests in an conversational manner
- Strong organizational, memorization and planning skills are required.
- Must be able to work well remaining calm under pressure, and be a team player.
- Be a strong problem-solver, quick thinker, and be dedicated to providing outstanding service to the Management team and our Guests.
- Possess a professional demeanor, while remaining outgoing, being assertive and decisive
- Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues.
- Must be dedicated to Guest service and be able to provide immediate solutions and appropriate recovery when needed

Physical Demands:
- May be required to stand/walk for over 12 hours in a single day
- Ability to ride every ride/attraction at the Resort.

Preferred:
- 2 years or more with LEGOLAND California.
- Fluent in any language in addition to English (preferably Spanish or Mandarin, but any additional languages are a plus)
- Proficient knowledge and skill of Microsoft Outlook and Word. Knowledge of Galaxy/Accesso operations is a plus.
- Cash handling experience
- Food or Alcohol Handling certification

Other requirements:
- Must be willing and able to work flexible hours, which include days, nights, weekends, and holidays to support Resort Operations.
- Hosts are expected to be able to ride all rides at LEGOLAND California including all levels of Knight's Tournament

APPLY NOW
Other vacancies with Merlin Entertainments Group
Guest Experience Host - All Departments
Salary: Competitive Location: San Francisco, CA, USA
Project Manager
Salary: Competitive Location: Lake Wales, FL, USA
Head of Public Relations
Salary: Competitive Location: Florida, USA
Water Park Grounds Team Lead
Salary: Competitive Location: California, USA
Front Office Manager
Salary: Competitive Location: California, USA
Head Playmaker
Salary: Competitive Location: New York, NY, USA
Marketing Manager
Salary: Competitive Location: Washington, District of Columbia, USA
Marketing Manager
Salary: Competitive Location: Tempe, Arizona, USA
Master Model Builder
Salary: Competitive Location: New York, NY, USA
Operations Trainer
Salary: Competitive Location: New York, NY, USA
Marketing and Sales Executive
Salary: Competitive Location: Minnesota, USA
Marketing Manager
Salary: Competitive Location: San Francisco, California, USA
Operations Manager (Hospitality)
Salary: Competitive Location: London, UK
Customer Service Centre/Guest Support Duty Manager
Salary: Competitive Location: Chessington, UK
Fastrack and VIP Team Leader
Salary: Competitive Location: Chertsey, UK
Operations Compliance Manager
Salary: £26,500 - £29,700 Location: Chessington, UK
Theming Production Manager
Salary: Competitive Location: Staffordshire, UK
COMPANY PROFILE
FORREC Ltd

We create guest experiences others don’t, masterplan like no one else can, and give the world’s [more...]
+ More profiles  
FEATURED SUPPLIER

IAAPA ASIA 2018: WhiteWater signs exclusive distribution deal with Life Floor
WhiteWater has entered into a new partnership with flooring manufacturer, Life Floor. [more...]
VIDEO GALLERY

Simworx - The power to move you…
Simworx is acknowledged as one of the world’s leaders in the supply of 4D Effects Cinemas and Motion Simulation Attractions. Find out more...
More videos:
The innovative fun climbing concept – Clip 'n Climb
Red Raion - VR/5D Films Showreel 2016 – Red Raion
ParadropVR by Frontgrid – Frontgrid
+ More videos  

CATALOGUE GALLERY
 

+ More catalogues  
ATTRACTIONS DIRECTORY
+ More directory  
ATTRACTIONS DIARY

18-21 Jun 2018

MuseumNext Europe

tbc, London, United Kingdom
02 Jul 2018

London Venues Summit

Hilton London Canary Wharf, London, United Kingdom
+ More diary  
LATEST ISSUES
+ View Magazine Archive

Attractions Management

2018 issue 2


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2018 issue 1


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2017 issue 4


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2017 issue 3


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management News

13 Jun 2018 issue 106


View on turning pages
Download PDF
View archive
FREE digital subscription
Print subscription

Attractions Handbook

2018


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
ATTRACTIONS MANAGEMENT
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018
Jobs . News . Products . Magazine
Job opportunities with Legoland
VIP Host
Legoland
Reference: EG0002ST
Salary: Competitive
Job location: California, USA
Provide memorable experiences to our VIP Guests by creating an exclusive, effortless, personalized, and fun visit to LEGOLAND California. Act as a LEGOLAND Ambassador to all guests. Use park knowledge to help create amazing memorable experiences. Escort VIP families around LEGOLAND park, sharing exclusive information, ride recommendations, and making sure they arrive on time to behind the scenes experiences. Sell VIP Experiences to potential VIP Guests

Scope and Responsibilities:
- Act as a representative (Ambassador) of the resort, being mindful of your demeanor at all times, and always acting as an authority on all things LEGO and LEGOLAND related
- Recognizing aspects of resort, company, and LEGO information that a VIP group will find interesting, educational, and entertaining.
- Ability to quickly build a relationship with a VIP group, identifying the parameters of each member, and outlining their Experience in the resort based off your research and park knowledge
* Such parameters include which attractions to visit/ride/view, restaurants, and other amenities that can entertain/benefit your group.
* Being mindful of what attractions the children can enjoy based on safety restrictions, age requirements.
- Ensure smooth entrance to attractions via the exit and that group makes all behind the scenes appointments on time
- Responsible use of a VIP Company Credit Card
- Ensures that resort operations are not hindered in any way during the tour, including but not limited to the wellbeing of other guests and MCs.
- Safety: Remembering that Safety is our #1 priority, a V.I.P. Tour Guide must ensure that guests meet the age, height, weight, and any other restriction of each attraction they partake in - May be asked to act as a sales agent for the VIP Experience or a Park Ambassador helping out other guests in the resort

Background and Experience:
- Must enjoy working directly with Guests and have experience in a guest focused role
- Possess the ability to execute tasks in an orderly and timely manner, set goals for work load, work well independently, and be self-motivated.
- Must have an extensive knowledge of LEGOLAND Parks, the LEGO Group, and Merlin Entertainments or an ability to quickly learn a large amount of information
- Must be able to deliver information and interact with guests in an conversational manner
- Strong organizational, memorization and planning skills are required.
- Must be able to work well remaining calm under pressure, and be a team player.
- Be a strong problem-solver, quick thinker, and be dedicated to providing outstanding service to the Management team and our Guests.
- Possess a professional demeanor, while remaining outgoing, being assertive and decisive
- Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues.
- Must be dedicated to Guest service and be able to provide immediate solutions and appropriate recovery when needed

Physical Demands:
- May be required to stand/walk for over 12 hours in a single day
- Ability to ride every ride/attraction at the Resort.

Preferred:
- 2 years or more with LEGOLAND California.
- Fluent in any language in addition to English (preferably Spanish or Mandarin, but any additional languages are a plus)
- Proficient knowledge and skill of Microsoft Outlook and Word. Knowledge of Galaxy/Accesso operations is a plus.
- Cash handling experience
- Food or Alcohol Handling certification

Other requirements:
- Must be willing and able to work flexible hours, which include days, nights, weekends, and holidays to support Resort Operations.
- Hosts are expected to be able to ride all rides at LEGOLAND California including all levels of Knight's Tournament

APPLY NOW
Other vacancies with Merlin Entertainments Group
Guest Experience Host - All Departments
Salary: Competitive Location: San Francisco, CA, USA
Project Manager
Salary: Competitive Location: Lake Wales, FL, USA
Head of Public Relations
Salary: Competitive Location: Florida, USA
Water Park Grounds Team Lead
Salary: Competitive Location: California, USA
Front Office Manager
Salary: Competitive Location: California, USA
Head Playmaker
Salary: Competitive Location: New York, NY, USA
Marketing Manager
Salary: Competitive Location: Washington, District of Columbia, USA
Marketing Manager
Salary: Competitive Location: Tempe, Arizona, USA
Master Model Builder
Salary: Competitive Location: New York, NY, USA
Operations Trainer
Salary: Competitive Location: New York, NY, USA
Marketing and Sales Executive
Salary: Competitive Location: Minnesota, USA
Marketing Manager
Salary: Competitive Location: San Francisco, California, USA
Operations Manager (Hospitality)
Salary: Competitive Location: London, UK
Customer Service Centre/Guest Support Duty Manager
Salary: Competitive Location: Chessington, UK
Fastrack and VIP Team Leader
Salary: Competitive Location: Chertsey, UK
Operations Compliance Manager
Salary: £26,500 - £29,700 Location: Chessington, UK
Theming Production Manager
Salary: Competitive Location: Staffordshire, UK
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS