Guest Experience Host, The Eye Brand,Orlando, FL, USA | attractionsmanagement.com jobs
POST YOUR JOB ONLINE
Free ezine/digital edition sign up
Jobs . News . Features . Video . Products . Magazine . Handbook . Advertise . Contact us  
Job opportunities with The Eye Brand
Guest Experience Host
The Eye Brand
Reference: COC0000D9
Salary: Competitive
Job location: Orlando, FL, USA
Closing date: 01 Apr 2018
We are the Orlando Cluster, and we are part of the magical Merlin Entertainments!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at the Orlando Cluster!

About The Role
As a Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Rather it’s helping them to raise the sights on the Orlando Eye or taking a picture of them while they are striking a pose with world leaders, when you are part of Team Merlin at the Orlando Cluster, you deliver the FUN!

Working in a variety of positions across the attraction, you will drive repeat visits by delivering the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

By submitting one application, you will be considered for all available Guest Experience Host positions within our three attractions - Madame Tussauds, SEA LIFE Aquarium, and the Orlando Eye.

Available positions include Commercial (Retail, Food and Beverage, and Photo) and Operations (Admissions, Entertainment, and Events).

The most qualified candidates will be invited to our attraction for a pre-qualification session and interview. We cannot guarantee that all of the Guest Experience Host positions will still be available at the time of your interview.

Responsibilities:
- Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
- Demonstrates a strong sales approach, maximizing the department’s sales goals.
- Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
- Ensure that our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
- Ensure all public areas have well-stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
- Ensure the highest standards of accurate and efficient cash handling procedures while monitoring guest flow during transactions.
- To follow opening and closing procedures as detailed in the department’s operating plan.
- Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
- Experience in a customer service role.
- Fun, dynamic, and friendly personality.
- Cash handling experience.
- Excellent communication, listening, and motivational skills.
- Able to work in areas with loud noises and confined spaces.
- Proven ability to work on multiple projects simultaneously and multi-task as necessary.
- Self-motivated, able to work independently or as part of a team.
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Preferred Qualifications:
Previous experience in the service industry

Education:
High School Diploma or equivalent

About The Benefits
- Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
- Flexible hours
- 30% discount in the retail store
- Merlin Magic Pass which give you free admission to Merlin attractions worldwide
- Discounts through the Merlin Marketplace Website – on almost anything you buy online
- Discounts through Plum Benefits – on tons of ticketed events
- 30% discount at Skechers.com and Skechers stores
- FUN working environment and much more!

About Us
The Orlando Eye is a 400ft observation wheel, providing unrivalled breath-taking views of Central Florida in all directions within fully enclosed, air-conditioned glass capsules. Madame Tussauds is the ultimate celebrity fun day out, where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.

SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply’.

APPLY NOW
Other vacancies with Legoland
Commercial Team Leader
Salary: Competitive Location: Toronto, ON, Canada
Conservation, Learning and Discovery Manager
Salary: Competitive Location: Florida, USA
Curator
Salary: Competitive Location: North Carolina, USA
Custodial Team Lead
Salary: Competitive Location: Somerville, Massachusetts, USA
Duty Manager
Salary: Competitive Location: Concord, Vaughan, Ontario, Canada
Finance Director
Salary: Competitive Location: New York, NY, USA
Facilities Lead Technician
Salary: Competitive Location: Kansas City, Missouri, USA
Operations Lead
Salary: Competitive Location: Bloomington, Minnesota, USA
Group Sales Assistant
Salary: Competitive Location: Somerville, Massachusetts, USA
Operations Lead
Salary: Competitive Location: Carlsbad, CA, USA
Technician Specialist Apprentice
Salary: Competitive Location: Carlsbad, CA, USA
Market Research Associate
Salary: Competitive Location: Carlsbad, CA, USA
Recruitment Manager
Salary: Competitive Location: Carlsbad, CA, USA
US LEGO Model Production Manager
Salary: Competitive Location: Lake Wales, FL, USA
Head of eCommerce
Salary: Competitive Location: Lake Wales, FL, USA
Logistics and Procurement Manager
Salary: Competitive Location: Goshen, New York, USA
COMPANY PROFILE
Vortex Aquatic Structures International

Vortex Aquatic Structures International, headquartered in Montreal, Canada, was founded by [more...]
+ More profiles  
FEATURED SUPPLIER

Discover the refined Secrets de Sothys range: The quintessence of skincare and sensoriality
Sothys Advanced Research has drawn on the latest scientific findings to provide cutting-edge cosmetics that combines an exclusive formulation with immediate action [more...]
VIDEO GALLERY

Red Raion - VR/5D Films Showreel 2016
Red Raion is the first made-in-Italy VR/5D movie production company, for your most advanced theaters and simulators. Enjoy some samples from their movies produced in 2016! Find out more...
More videos:
Simworx - The power to move you… – Simworx
ParadropVR by Frontgrid – Frontgrid
Red Raion: Meet the Team - Introduction – Red Raion
+ More videos  

CATALOGUE GALLERY
 

+ More catalogues  
ATTRACTIONS DIRECTORY
+ More directory  
ATTRACTIONS DIARY

23-27 Sep 2018

EAS (Euro Attractions Show) 2018

RAI Exhibition and Convention Centre, Amsterdam, Germany
04 Oct 2018

VAC 2018 (The Annual National Conference of Visitor Attractions)

Queen Elizabeth II Conference Centre, London, United Kingdom
+ More diary  
LATEST ISSUES
+ View Magazine Archive

Attractions Management

2018 issue 3


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2018 issue 2


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2018 issue 1


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management

2017 issue 4


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription

Attractions Management News

19 Sep 2018 issue 113


View on turning pages
Download PDF
View archive
FREE digital subscription
Print subscription

Attractions Handbook

2018


View issue contents
View on turning pages
Download PDF
FREE digital subscription
Print subscription
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
ATTRACTIONS MANAGEMENT
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018
Jobs . News . Products . Magazine
Job opportunities with The Eye Brand
Guest Experience Host
The Eye Brand
Reference: COC0000D9
Salary: Competitive
Job location: Orlando, FL, USA
Closing date: 01 Apr 2018
We are the Orlando Cluster, and we are part of the magical Merlin Entertainments!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at the Orlando Cluster!

About The Role
As a Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Rather it’s helping them to raise the sights on the Orlando Eye or taking a picture of them while they are striking a pose with world leaders, when you are part of Team Merlin at the Orlando Cluster, you deliver the FUN!

Working in a variety of positions across the attraction, you will drive repeat visits by delivering the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

By submitting one application, you will be considered for all available Guest Experience Host positions within our three attractions - Madame Tussauds, SEA LIFE Aquarium, and the Orlando Eye.

Available positions include Commercial (Retail, Food and Beverage, and Photo) and Operations (Admissions, Entertainment, and Events).

The most qualified candidates will be invited to our attraction for a pre-qualification session and interview. We cannot guarantee that all of the Guest Experience Host positions will still be available at the time of your interview.

Responsibilities:
- Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
- Demonstrates a strong sales approach, maximizing the department’s sales goals.
- Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.
- Ensure that our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
- Ensure all public areas have well-stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.
- Ensure the highest standards of accurate and efficient cash handling procedures while monitoring guest flow during transactions.
- To follow opening and closing procedures as detailed in the department’s operating plan.
- Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).

About You
- Experience in a customer service role.
- Fun, dynamic, and friendly personality.
- Cash handling experience.
- Excellent communication, listening, and motivational skills.
- Able to work in areas with loud noises and confined spaces.
- Proven ability to work on multiple projects simultaneously and multi-task as necessary.
- Self-motivated, able to work independently or as part of a team.
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Preferred Qualifications:
Previous experience in the service industry

Education:
High School Diploma or equivalent

About The Benefits
- Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
- Flexible hours
- 30% discount in the retail store
- Merlin Magic Pass which give you free admission to Merlin attractions worldwide
- Discounts through the Merlin Marketplace Website – on almost anything you buy online
- Discounts through Plum Benefits – on tons of ticketed events
- 30% discount at Skechers.com and Skechers stores
- FUN working environment and much more!

About Us
The Orlando Eye is a 400ft observation wheel, providing unrivalled breath-taking views of Central Florida in all directions within fully enclosed, air-conditioned glass capsules. Madame Tussauds is the ultimate celebrity fun day out, where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.

SEA LIFE is the world’s biggest aquarium. From sharks to sea turtles and jellyfish to seahorses, SEA LIFE Aquarium showcases over 10,000 sea creatures worldwide.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it. Click on ‘apply’.

APPLY NOW
Other vacancies with Legoland
Commercial Team Leader
Salary: Competitive Location: Toronto, ON, Canada
Conservation, Learning and Discovery Manager
Salary: Competitive Location: Florida, USA
Curator
Salary: Competitive Location: North Carolina, USA
Custodial Team Lead
Salary: Competitive Location: Somerville, Massachusetts, USA
Duty Manager
Salary: Competitive Location: Concord, Vaughan, Ontario, Canada
Finance Director
Salary: Competitive Location: New York, NY, USA
Facilities Lead Technician
Salary: Competitive Location: Kansas City, Missouri, USA
Operations Lead
Salary: Competitive Location: Bloomington, Minnesota, USA
Group Sales Assistant
Salary: Competitive Location: Somerville, Massachusetts, USA
Operations Lead
Salary: Competitive Location: Carlsbad, CA, USA
Technician Specialist Apprentice
Salary: Competitive Location: Carlsbad, CA, USA
Market Research Associate
Salary: Competitive Location: Carlsbad, CA, USA
Recruitment Manager
Salary: Competitive Location: Carlsbad, CA, USA
US LEGO Model Production Manager
Salary: Competitive Location: Lake Wales, FL, USA
Head of eCommerce
Salary: Competitive Location: Lake Wales, FL, USA
Logistics and Procurement Manager
Salary: Competitive Location: Goshen, New York, USA
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS