Guest Experience Host - Operations, Legoland Discovery Centre,Chicago, IL, USA | attractionsmanagement.com jobs
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Job opportunities with Legoland Discovery Centre
Guest Experience Host - Operations
Legoland Discovery Centre
Reference: LEG0002OA
Salary: Competitive
Job location: Chicago, IL, USA
Closing date: 09 Mar 2018
Build yourself a more exciting future at LEGOLAND Discovery Center Chicago!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Chicago!

About The Role
As a Team Merlin Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guest. You will be responsible for supporting the day-to-day operations of the attraction, this includes: customer service, guest interaction, and children’s entertainment across this busy attraction.

Responsibilities:
- Adopts an enthusiastic, assertive and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
- Safely operates all rides and attractions within Health and Safety guidelines.
- Maintains overall upkeep of the attraction by ensuring that the neighbourhood, rides, and other public areas are kept clean, tidy and presentable at all times.
- Inspires children and adults with building activities, by playing with props and demonstrating possibilities of LEGO, while maintaining an open-ended approach.
- Floats within an area and directly communicates with guests by greeting, explaining, and demonstrating. Is alert to guests need for assistance and independence.
- Ensure that our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
- Deliver fantastic Key Performance Indicator (KPI) results and perfect mystery visit results through engaging service with all guests.

About You
- Experience in a Customer Service role.
- Fun, outgoing, and friendly personality.
- Excellent communication, listening, and motivational skills.
- Demonstrated ability to manage groups.
- Proven ability to work on multiple projects simultaneously and multi-task as necessary.
- Self-motivated, able to work independently or as part of a team
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:
- Previous experience in fast-paced work environment and service industry

About The Benefits
- Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
- Flexible hours
- 30% discount in the retail store
- Merlin Magic Pass which give you free admission to Merlin attractions worldwide
- Employee Assistance Program
- Discounts through the Merlin Marketplace Website – on almost anything you buy online
- Discounts through Plum Benefits – on tons of ticketed events
- 30% discount at Skechers.com and Skechers stores
- FUN working environment and much more!

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it, click on ‘apply now’.

APPLY NOW
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Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018
Jobs . News . Products . Magazine
Job opportunities with Legoland Discovery Centre
Guest Experience Host - Operations
Legoland Discovery Centre
Reference: LEG0002OA
Salary: Competitive
Job location: Chicago, IL, USA
Closing date: 09 Mar 2018
Build yourself a more exciting future at LEGOLAND Discovery Center Chicago!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Chicago!

About The Role
As a Team Merlin Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guest. You will be responsible for supporting the day-to-day operations of the attraction, this includes: customer service, guest interaction, and children’s entertainment across this busy attraction.

Responsibilities:
- Adopts an enthusiastic, assertive and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
- Safely operates all rides and attractions within Health and Safety guidelines.
- Maintains overall upkeep of the attraction by ensuring that the neighbourhood, rides, and other public areas are kept clean, tidy and presentable at all times.
- Inspires children and adults with building activities, by playing with props and demonstrating possibilities of LEGO, while maintaining an open-ended approach.
- Floats within an area and directly communicates with guests by greeting, explaining, and demonstrating. Is alert to guests need for assistance and independence.
- Ensure that our extended queue lines are managed in a safe way while still delivering an excellent guest experience.
- Deliver fantastic Key Performance Indicator (KPI) results and perfect mystery visit results through engaging service with all guests.

About You
- Experience in a Customer Service role.
- Fun, outgoing, and friendly personality.
- Excellent communication, listening, and motivational skills.
- Demonstrated ability to manage groups.
- Proven ability to work on multiple projects simultaneously and multi-task as necessary.
- Self-motivated, able to work independently or as part of a team
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:
- Previous experience in fast-paced work environment and service industry

About The Benefits
- Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
- Flexible hours
- 30% discount in the retail store
- Merlin Magic Pass which give you free admission to Merlin attractions worldwide
- Employee Assistance Program
- Discounts through the Merlin Marketplace Website – on almost anything you buy online
- Discounts through Plum Benefits – on tons of ticketed events
- 30% discount at Skechers.com and Skechers stores
- FUN working environment and much more!

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three-holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it, click on ‘apply now’.

APPLY NOW
Other vacancies with Merlin Entertainments Group
Guest Experience Host - All Departments
Salary: Competitive Location: San Francisco, CA, USA
VIP Host
Salary: Competitive Location: California, USA
Project Manager
Salary: Competitive Location: Lake Wales, FL, USA
Head of Public Relations
Salary: Competitive Location: Florida, USA
Water Park Grounds Team Lead
Salary: Competitive Location: California, USA
Front Office Manager
Salary: Competitive Location: California, USA
Head Playmaker
Salary: Competitive Location: New York, NY, USA
Marketing Manager
Salary: Competitive Location: Washington, District of Columbia, USA
Marketing Manager
Salary: Competitive Location: Tempe, Arizona, USA
Master Model Builder
Salary: Competitive Location: New York, NY, USA
Operations Trainer
Salary: Competitive Location: New York, NY, USA
Marketing and Sales Executive
Salary: Competitive Location: Minnesota, USA
Marketing Manager
Salary: Competitive Location: San Francisco, California, USA
Operations Manager (Hospitality)
Salary: Competitive Location: London, UK
Customer Service Centre/Guest Support Duty Manager
Salary: Competitive Location: Chessington, UK
Fastrack and VIP Team Leader
Salary: Competitive Location: Chertsey, UK
Operations Compliance Manager
Salary: £26,500 - £29,700 Location: Chessington, UK
Theming Production Manager
Salary: Competitive Location: Staffordshire, UK
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS