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Job opportunities with Legoland
Beach Retreat Front Office Team Leader
Legoland
Reference: LEG0002NW
Salary: Competitive
Job location: Florida, United States
Closing date: 08 Jan 2018
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world-class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Beach Retreat Front Office Team Leader to join the LEGOLAND Florida Resort Team.

The Beach Retreat Front Office Team Leader is responsible for the hotel as it relates to guest service, cash handling, training & mentoring staff, scheduling and contributing to the overall Front Office strategy.

Welcome all guests to the resort with a genuinely warm welcome.
Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests, complaints and concerns.
Can effectively lead a team to success in all areas of performance.

About the Job
* Checking guest into the resort, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established.
* Working desk shifts as needed.
* Maintain and improve the quality of guest service.
* Process all payments in accordance with established hotel policies.
* Provide information and assistance to all guests and visitors.
* Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information.
* Provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through the PBX.
* Assist guest services, safety services, housekeeping and engineering teams with accommodating guest requests.
* Must be able to multi-task and prioritize departmental functions to meet deadlines.
* Complete audits on front office Checklists and ensure they are being completed on a daily/shift basis.
* Assist Supervisor and Front Office Manager with developing new techniques and strategies to improve the overall operation at the Front Office.

About You
1 years of hotel front office experience is preferred, but not necessary. Preferred candidates will have experience working with hotel property management systems or equivalent.
Must be able to speak and write English clearly and fluently. Preferred candidates must be capable of providing excellent customer service, while maintaining a professional demeanour.
Must be able to communicate effectively with others, both verbally and written. Preferred candidates will possess proven conflict resolution skills, along with leadership skills, to drive initiatives to improve the team and the business.
Must be able to work a flexible schedule including evenings, weekends and holidays.

About Us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location-based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6-holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best-known names in global leisure.

We know this is a great place to work, but don’t just take our word for it.

APPLY NOW
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Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018
Jobs . News . Products . Magazine
Job opportunities with Legoland
Beach Retreat Front Office Team Leader
Legoland
Reference: LEG0002NW
Salary: Competitive
Job location: Florida, United States
Closing date: 08 Jan 2018
Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world-class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Beach Retreat Front Office Team Leader to join the LEGOLAND Florida Resort Team.

The Beach Retreat Front Office Team Leader is responsible for the hotel as it relates to guest service, cash handling, training & mentoring staff, scheduling and contributing to the overall Front Office strategy.

Welcome all guests to the resort with a genuinely warm welcome.
Ability to deliver a dynamic guest service experience by assisting guests with checking in/out, requests, complaints and concerns.
Can effectively lead a team to success in all areas of performance.

About the Job
* Checking guest into the resort, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established.
* Working desk shifts as needed.
* Maintain and improve the quality of guest service.
* Process all payments in accordance with established hotel policies.
* Provide information and assistance to all guests and visitors.
* Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information.
* Provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through the PBX.
* Assist guest services, safety services, housekeeping and engineering teams with accommodating guest requests.
* Must be able to multi-task and prioritize departmental functions to meet deadlines.
* Complete audits on front office Checklists and ensure they are being completed on a daily/shift basis.
* Assist Supervisor and Front Office Manager with developing new techniques and strategies to improve the overall operation at the Front Office.

About You
1 years of hotel front office experience is preferred, but not necessary. Preferred candidates will have experience working with hotel property management systems or equivalent.
Must be able to speak and write English clearly and fluently. Preferred candidates must be capable of providing excellent customer service, while maintaining a professional demeanour.
Must be able to communicate effectively with others, both verbally and written. Preferred candidates will possess proven conflict resolution skills, along with leadership skills, to drive initiatives to improve the team and the business.
Must be able to work a flexible schedule including evenings, weekends and holidays.

About Us:
LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc. A business built on fun, Merlin is a global leader in location-based, family entertainment. As Europe's Number 1 and the world's second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6-holiday villages in 24 countries and across 4 continents. Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best-known names in global leisure.

We know this is a great place to work, but don’t just take our word for it.

APPLY NOW
Other vacancies with Merlin Entertainments Group
Operations Trainer
Salary: Competitive Location: Chicago, IL, USA
Trade Sales Executive
Salary: Competitive Location: Florida City, FL, USA
VIP Host
Salary: Competitive Location: California, USA
Master Model Builder
Salary: Competitive Location: Columbus, OH, USA
Assistant Master Model Builder
Salary: Competitive Location: Chicago, IL, USA
Guest Experience Host - All Departments
Salary: Competitive Location: Kansas City, MO, USA
Facilities Technician
Salary: Competitive Location: Dallas, TX, USA
Commercial Duty Manager
Salary: Competitive Location: Orlando, FL, USA
Guest Experience Host - Commercial
Salary: Competitive Location: Orlando, FL, USA
Operations Trainer - Events Team
Salary: Competitive Location: Chicago, IL, USA
Duty Manager - Events
Salary: Competitive Location: Orlando, FL, USA
Cluster Admission Team Leader
Salary: Competitive Location: Michigan, USA
General Manager
Salary: Competitive Location: Chicago, IL, USA
Operations Manager
Salary: Competitive Location: Columbus, OH, USA
Guest Experience Manager (SEA LIFE)
Salary: Competitive Location: Orlando, FL, USA
Guest Experience Manager (Madame Tussauds)
Salary: Competitive Location: Orlando, FL, USA
SEA LIFE Internship
Salary: Competitive Location: California, USA
Head of Marketing
Salary: Competitive Location: Florida, USA
Landscape Specialist
Salary: Competitive Location: California, USA
Operations Trainer - Events
Salary: Competitive Location: Orlando, FL, USA
Technical Lead
Salary: Competitive Location: Chessington, UK
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
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LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
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