Operations Manager, Legoland Discovery Centre,Chicago, IL, United States | attractionsmanagement.com jobs
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Job opportunities with Legoland Discovery Centre
Operations Manager
Legoland Discovery Centre
Reference: LEG0002LS
Salary: Competitive
Job location: Chicago, IL, United States
Closing date: 04 Jan 2018
Build yourself a more exciting future at LEGOLAND Discovery Center Chicago!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Chicago!

About The Role
Manage a team of fun driven and enthusiastic magic and memorable experience makers. We are now looking for an experienced Operations Manager to join our Management Team. The Operations Manager is responsible for the day-to-day smooth and profitable operation of our dynamic attraction and has the ability to work at a quick pace and exhibit situational flexibility. Through diligent work and optimal fun you will strive to achieve the financial targets as well as lead and develop your team.

Responsibilities:
* Assist with the effective management of commercial areas of the business ensuring the delivery of a seamless visit consistent with corporate brand image.
* Ensure that the attraction is presented and maintained to Merlin Entertainments, plc acceptable standards in all areas at all times.
* Meet secondary spend, Key Performance Indicators (KPI), and Mystery Visit targets while controlling labor costs, costs of sale, and other expenses.
* Act as a Duty Manager when business needs dictate, by overseeing and coordinating the smooth day-to-day running of the attraction.
* Assist with the implementation of cost control measures in all commercial spend areas, to ensure the maximization of profit at all times.
* Assume responsibilities of the General Manager in their absence, liaising with Senior Management when appropriate.
* Application of sound business knowledge to carry out staff reviews, inductions, probationary sign off, appraisals and interviews.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
* Manages up to 5-6 direct reports; up to 70 indirect reports. Works closely with HR to ensure all policies and procedures are followed in accordance with company policy and applicable laws.
* Perform other duties as assigned.

About You
We are looking for a highly self–motivated strong leader with proven success managing operational teams. Passion for providing excellent experiences to our guests is critical.

This combined with your excellent communication, negotiation, interpersonal and organizational skills will be vital in driving visitor numbers to the attraction and getting the most out of your team.

* Minimum of 3-5 years of service industry experience with 3 years of management experience required including a visitor attraction, theme park, museum, hotel or theater environment; or equivalent combination of experience and education.
* Proven ability to work on multiple projects simultaneously and multi task as necessary.
* Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word
* Desire to work in fast-paced environments.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education: * High School Diploma or GED required. College degree preferred.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, benefit from free entry to all of our Merlin attractions worldwide - which also extend to family and friends, and much more. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it.

APPLY NOW
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Jobs . News . Products . Magazine
Job opportunities with Legoland Discovery Centre
Operations Manager
Legoland Discovery Centre
Reference: LEG0002LS
Salary: Competitive
Job location: Chicago, IL, United States
Closing date: 04 Jan 2018
Build yourself a more exciting future at LEGOLAND Discovery Center Chicago!

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis. Then you have the magic to be Team Merlin at LEGOLAND Discovery Center Chicago!

About The Role
Manage a team of fun driven and enthusiastic magic and memorable experience makers. We are now looking for an experienced Operations Manager to join our Management Team. The Operations Manager is responsible for the day-to-day smooth and profitable operation of our dynamic attraction and has the ability to work at a quick pace and exhibit situational flexibility. Through diligent work and optimal fun you will strive to achieve the financial targets as well as lead and develop your team.

Responsibilities:
* Assist with the effective management of commercial areas of the business ensuring the delivery of a seamless visit consistent with corporate brand image.
* Ensure that the attraction is presented and maintained to Merlin Entertainments, plc acceptable standards in all areas at all times.
* Meet secondary spend, Key Performance Indicators (KPI), and Mystery Visit targets while controlling labor costs, costs of sale, and other expenses.
* Act as a Duty Manager when business needs dictate, by overseeing and coordinating the smooth day-to-day running of the attraction.
* Assist with the implementation of cost control measures in all commercial spend areas, to ensure the maximization of profit at all times.
* Assume responsibilities of the General Manager in their absence, liaising with Senior Management when appropriate.
* Application of sound business knowledge to carry out staff reviews, inductions, probationary sign off, appraisals and interviews.
* Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
* Manages up to 5-6 direct reports; up to 70 indirect reports. Works closely with HR to ensure all policies and procedures are followed in accordance with company policy and applicable laws.
* Perform other duties as assigned.

About You
We are looking for a highly self–motivated strong leader with proven success managing operational teams. Passion for providing excellent experiences to our guests is critical.

This combined with your excellent communication, negotiation, interpersonal and organizational skills will be vital in driving visitor numbers to the attraction and getting the most out of your team.

* Minimum of 3-5 years of service industry experience with 3 years of management experience required including a visitor attraction, theme park, museum, hotel or theater environment; or equivalent combination of experience and education.
* Proven ability to work on multiple projects simultaneously and multi task as necessary.
* Extensive knowledge of computer including Microsoft Office - Excel, Outlook and Word
* Desire to work in fast-paced environments.
* Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education: * High School Diploma or GED required. College degree preferred.

About The Benefits
In return you will find a competitive salary and benefits package (including a medical, vision, dental, life insurance and 401(k) matching plan offering), share program opportunities, benefit from free entry to all of our Merlin attractions worldwide - which also extend to family and friends, and much more. In addition, you can expect continued growth of joining an exciting, global organization.

About Us
LEGOLAND Discovery Center is just like jumping into a giant box of LEGO® bricks with an abundance of all things LEGO-tastic! With two exciting LEGO rides, MINILAND featuring the iconic landmarks of the USA, a 4D cinema complete with three films, themed LEGO play and building zones, there are simply more LEGO bricks under one roof than you could ever imagine.

Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.

We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it.

APPLY NOW
Other vacancies with Legoland Discovery Centre
Head of Public Relations
Salary: Competitive Location: Florida, USA
Trade Marketing Executive
Salary: Competitive Location: Staffordshire, UK
Zoo Supervisor
Salary: up to £19,800 Location: Chessington, UK
Group Internal Reporting Analyst
Salary: Competitive rate of pay Location: Poole, UK
Production Manager (Theming)
Salary: Competitive Location: Staffordshire, UK
Facilities Manager
Salary: Competitive Location: Massachusetts, USA
Financial Analyst
Salary: Competitive Location: Orlando, Florida, USA
Facilities Lead Technician
Salary: Competitive Location: Kansas City, Missouri, USA
Human Resources Director
Salary: Competitive Location: Winter Haven, Florida, USA
Marketing Executive
Salary: Competitive Location: Melbourne VIC, Australia
Logistics and Procurement Manager
Salary: Competitive Location: New York, NY, USA
Master Model Builder
Salary: Competitive Location: Yonkers, New York, USA
Marketing and PR Executive (Southbank Attractions)
Salary: Competitive Location: London, UK
Inventory Planning and Allocation Manager
Salary: Competitive Location: Orlando, Florida, USA
Admissions Team Leader
Salary: Competitive Location: New York, New York, USA
Entertainment Team Leader
Salary: Competitive Location: Windsor, UK
Commercial Operations Manager
Salary: Competitive Location: Leatherhead, UK
Events Sales Coordinator
Salary: Competitive Location: Sydney NSW, Australia
Curator
Salary: Competitive Location: Concord, North Carolina, USA
Duty Manager
Salary: Competitive Location: Schaumburg, Illinois, USA
Education Specialist
Salary: Competitive Location: Kansas City, Missouri, USA
Facilities Technician
Salary: Competitive Location: Winter Haven, Florida, USA
Marketing Manager
Salary: Competitive Location: Melbourne VIC, Australia
Marketing Manager
Salary: Competitive Location: Kansas City, Missouri, USA
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS