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Analysis: Part 8
The Attractions Business

In the final part of this series by industry consultant David Camp, we address the obstacles faced by developers and look at creative funding options and economic impacts

By David Camp | Published in Attractions Management 2017 issue 4


Many attractions that have been operating for a number of years have grown steadily over time, ploughing their operating profits back into the business to fund ongoing development and expansion. A prime example of this is the family-run Europa Park in Germany, which attracted 250,000 visitors in its first operating season in 1975. By the park’s 40th anniversary, through reinvesting in the business, attendance had increased to 5.5 million and the resort had expanded to provide almost 1,000 hotel rooms.

Park operating groups such as Merlin Entertainments have grown through a combination of development and acquisitions, with attraction purchase values based on earnings multiples. As noted in the previous article, these are based on the operating business rather than the investment levels, and while the valuation may not equate to the total amount invested in the attraction, the impact of depreciation over the operating period of the attraction means that such deals are generally good for both parties.

Development challenges
New schemes face different challenges. There’s an increasing aspiration among developers to create attractions that are bigger and better than those currently existing in a market, but this can often lead to a position where the level of investment required to create an attraction is not able to be supported by the business model.

In this case, scheme promoters can look at cutting the development budget, reducing operating costs, increasing admission prices or accepting a lower return on their investment. Yet these routes can have negative impacts on the quality of the offer, guest experience, and/or attendance levels.

To overcome these challenges and stop the scheme failing at the concept stage, a number of projects have been able to secure supporting funding via grants, donations, interest-free loans, cross-subsidies and other sources. Much of this funding is through public sector sources, charitable trusts, quangos and, at least in the UK, lottery-funded organisations.

Impact studies
Visitor attractions are among the highest profile recipients of this kind of funding support as they can have major benefits for a city or area. Funding decisions are generally supported by an assessment of the impact the attraction is likely to have on the image of an area or city, whether it will drive tourism, increase spending within an area, support overnight accommodation, create jobs or a combination of these.

Impacts like this are important in Abu Dhabi, where the massive investment in creating Ferrari World, Yas Waterworld, the Louvre and Warner Bros World Abu Dhabi has served to put the emirate on the international stage and increase tourism.

Other attraction developments that have benefited from significant subsidies and have had a major impact on the surrounding area include the Guggenheim Bilbao, the Eden Project and Titanic Belfast.

Securing such funding is not easy and in many cases economic impact studies are used to assess the benefits that these developments are likely to realise. There are three aspects to economic impacts:

• Direct impacts, resulting from direct expenditure by visitors to the attraction

• Indirect impacts, relating to the spending by the attraction to buying goods and services for the operation as well as the staff salaries and payroll

• Induced impacts, which are created when the attraction employees, and workers at suppliers of goods and services, spend their salaries on additional goods and services within the area

An assessment of these figures can show the impact of an attraction on an area’s economy, jobs, salaries and taxes, and the impact figures are often much greater than the initial investment.

For example, the Eden Project in Cornwall opened in 2001 and the attraction has been supported by just over £100m ($132m, €112) in public-sector funding over the past 16 years. The company estimate that this investment has resulted in a total contribution of £1.7bn ($2.2bn, €1.9bn) to the regional economy over this period; a positive impact that’s equivalent to the total investment each year.

A study on the impact of Titanic Belfast revealed that the £77m ($102m, €86m) development that opened in 2012 generated an additional £105m ($139, €117m) tourism spend within the Northern Ireland economy within the first three years, and supports almost 900 jobs within the local community. It has also been a catalyst for additional investment in other attractions and commercial real-estate development in the surrounding area.

Cross-funding opportunities
These external impacts can be substantial and are significantly enhanced when the attraction leads to people staying overnight in an area, rather than just visiting for a day trip. A study undertaken by Harrison “Buzz” Price for Walt Disney in the 1950s revealed that for every $1 spent by visitors to Disneyland in California, $2 was spent at the surrounding hotels, restaurants and shops. As these were not owned by Disney, it was clear that the honeypot that Walt had created was feeding lots of others.

As a result, Walt scoured the country and bought 12,000 hectares of land south of Orlando, where he could develop new parks, hotels, residential areas and shopping centres in order to capture as much visitor spend as possible.

Disney now owns almost 13,000 hotel rooms at their resorts around the world and caters to around 3 million overnight guests annually. While this is only a tiny proportion of the 139 million guests visiting their parks each year, these overnight guests spend around four times as much per person as day visitors do.

Additional revenue streams can allow for cross-funding opportunities where profits from accommodation, retail and other real estate elements are used to support the creation of an attraction.

This is a common route within retail and entertainment centres, where centre owners often invest in the creation of attractions to help the centre stand out and attract visitors. Ski Dubai within the Mall of the Emirates, and Dubai Aquarium at the Dubai Mall are examples of this. These attractions not only generate paying guests, they are an important visual feature of the malls. They draw high footfall to those areas of the mall and this helps to drive strong rents from nearby retail and F&B outlets, enhancing the overall business.

A final thought
While securing funds for the development of visitor attractions is not easy, looking beyond the core business at the potential for wider impacts can open up opportunities. This may require changes in location, scale, ownership structure and operating philosophy, and this may be too much for some project champions. But, if such changes can lead to a vision becoming reality rather than just remaining a dream, they may well be worth making.

Series roadmap

This eight-part series outlines the patterns and dynamics that define every attraction – from visitor behaviour and guest spending to operating costs and profitability

CONTENTS
1. An overview
2. How are you perceived?
3. Benchmarking
4. Planning a new attraction
5. Driving revenues
6. Controlling costs
7. Is it worth it?
8. Benefits and impacts

Yas Waterworld is important to Abu Dhabi’s tourism strategy;
Yas Waterworld is important to Abu Dhabi’s tourism strategy
the Eden Project boosted Cornwall’s economy
Operating on-site hotels and resorts, like Disney, increases visitor spend
Operating on-site hotels and resorts, like Disney, increases visitor spend
COMPANY PROFILES
Clip 'n Climb

Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

08-08 May 2024

Hospitality Design Conference

Hotel Melià , Milano , Italy
10-12 May 2024

Asia Pool & Spa Expo

China Import & Export Fair Complex, Guangzhou, China
+ More diary  
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Analysis: Part 8
The Attractions Business

In the final part of this series by industry consultant David Camp, we address the obstacles faced by developers and look at creative funding options and economic impacts

By David Camp | Published in Attractions Management 2017 issue 4


Many attractions that have been operating for a number of years have grown steadily over time, ploughing their operating profits back into the business to fund ongoing development and expansion. A prime example of this is the family-run Europa Park in Germany, which attracted 250,000 visitors in its first operating season in 1975. By the park’s 40th anniversary, through reinvesting in the business, attendance had increased to 5.5 million and the resort had expanded to provide almost 1,000 hotel rooms.

Park operating groups such as Merlin Entertainments have grown through a combination of development and acquisitions, with attraction purchase values based on earnings multiples. As noted in the previous article, these are based on the operating business rather than the investment levels, and while the valuation may not equate to the total amount invested in the attraction, the impact of depreciation over the operating period of the attraction means that such deals are generally good for both parties.

Development challenges
New schemes face different challenges. There’s an increasing aspiration among developers to create attractions that are bigger and better than those currently existing in a market, but this can often lead to a position where the level of investment required to create an attraction is not able to be supported by the business model.

In this case, scheme promoters can look at cutting the development budget, reducing operating costs, increasing admission prices or accepting a lower return on their investment. Yet these routes can have negative impacts on the quality of the offer, guest experience, and/or attendance levels.

To overcome these challenges and stop the scheme failing at the concept stage, a number of projects have been able to secure supporting funding via grants, donations, interest-free loans, cross-subsidies and other sources. Much of this funding is through public sector sources, charitable trusts, quangos and, at least in the UK, lottery-funded organisations.

Impact studies
Visitor attractions are among the highest profile recipients of this kind of funding support as they can have major benefits for a city or area. Funding decisions are generally supported by an assessment of the impact the attraction is likely to have on the image of an area or city, whether it will drive tourism, increase spending within an area, support overnight accommodation, create jobs or a combination of these.

Impacts like this are important in Abu Dhabi, where the massive investment in creating Ferrari World, Yas Waterworld, the Louvre and Warner Bros World Abu Dhabi has served to put the emirate on the international stage and increase tourism.

Other attraction developments that have benefited from significant subsidies and have had a major impact on the surrounding area include the Guggenheim Bilbao, the Eden Project and Titanic Belfast.

Securing such funding is not easy and in many cases economic impact studies are used to assess the benefits that these developments are likely to realise. There are three aspects to economic impacts:

• Direct impacts, resulting from direct expenditure by visitors to the attraction

• Indirect impacts, relating to the spending by the attraction to buying goods and services for the operation as well as the staff salaries and payroll

• Induced impacts, which are created when the attraction employees, and workers at suppliers of goods and services, spend their salaries on additional goods and services within the area

An assessment of these figures can show the impact of an attraction on an area’s economy, jobs, salaries and taxes, and the impact figures are often much greater than the initial investment.

For example, the Eden Project in Cornwall opened in 2001 and the attraction has been supported by just over £100m ($132m, €112) in public-sector funding over the past 16 years. The company estimate that this investment has resulted in a total contribution of £1.7bn ($2.2bn, €1.9bn) to the regional economy over this period; a positive impact that’s equivalent to the total investment each year.

A study on the impact of Titanic Belfast revealed that the £77m ($102m, €86m) development that opened in 2012 generated an additional £105m ($139, €117m) tourism spend within the Northern Ireland economy within the first three years, and supports almost 900 jobs within the local community. It has also been a catalyst for additional investment in other attractions and commercial real-estate development in the surrounding area.

Cross-funding opportunities
These external impacts can be substantial and are significantly enhanced when the attraction leads to people staying overnight in an area, rather than just visiting for a day trip. A study undertaken by Harrison “Buzz” Price for Walt Disney in the 1950s revealed that for every $1 spent by visitors to Disneyland in California, $2 was spent at the surrounding hotels, restaurants and shops. As these were not owned by Disney, it was clear that the honeypot that Walt had created was feeding lots of others.

As a result, Walt scoured the country and bought 12,000 hectares of land south of Orlando, where he could develop new parks, hotels, residential areas and shopping centres in order to capture as much visitor spend as possible.

Disney now owns almost 13,000 hotel rooms at their resorts around the world and caters to around 3 million overnight guests annually. While this is only a tiny proportion of the 139 million guests visiting their parks each year, these overnight guests spend around four times as much per person as day visitors do.

Additional revenue streams can allow for cross-funding opportunities where profits from accommodation, retail and other real estate elements are used to support the creation of an attraction.

This is a common route within retail and entertainment centres, where centre owners often invest in the creation of attractions to help the centre stand out and attract visitors. Ski Dubai within the Mall of the Emirates, and Dubai Aquarium at the Dubai Mall are examples of this. These attractions not only generate paying guests, they are an important visual feature of the malls. They draw high footfall to those areas of the mall and this helps to drive strong rents from nearby retail and F&B outlets, enhancing the overall business.

A final thought
While securing funds for the development of visitor attractions is not easy, looking beyond the core business at the potential for wider impacts can open up opportunities. This may require changes in location, scale, ownership structure and operating philosophy, and this may be too much for some project champions. But, if such changes can lead to a vision becoming reality rather than just remaining a dream, they may well be worth making.

Series roadmap

This eight-part series outlines the patterns and dynamics that define every attraction – from visitor behaviour and guest spending to operating costs and profitability

CONTENTS
1. An overview
2. How are you perceived?
3. Benchmarking
4. Planning a new attraction
5. Driving revenues
6. Controlling costs
7. Is it worth it?
8. Benefits and impacts

Yas Waterworld is important to Abu Dhabi’s tourism strategy;
Yas Waterworld is important to Abu Dhabi’s tourism strategy
the Eden Project boosted Cornwall’s economy
Operating on-site hotels and resorts, like Disney, increases visitor spend
Operating on-site hotels and resorts, like Disney, increases visitor spend
LATEST NEWS
The Everyday Heritage initiative celebrates and preserves working class histories
Off the back of the success of the first round of Everyday Heritage Grants in 2022, Historic England is funding 56 creative projects that honour the heritage of working-class England.
Universal announces long-awaited details of its Epic Universe, set to open in 2025
Universal has revealed it will be adding new Harry Potter attractions, alongside Super Nintendo and How to Train Your Dragon worlds to its Florida resort.
Heartbreak for Swedish theme park, Liseberg, as fire breaks out
A fire has destroyed part of the new water world, Oceana, at Liseberg in Sweden, and a construction worker has been reported missing.
Museum director apologises after comparing the city of Florence to a sex worker
Museum director Cecilie Hollberg has come under fire for comparing the city to a sex worker due to uncontrolled mass tourism.
Populous reveals plans for major e-sports arena in Saudi Arabia
Populous have unveiled their plans for a state-of-the-art e-sports arena, designed to stand as a central landmark in Qiddaya City’s gaming and e-sports district, Saudi Arabia.
Raby Castle reveals ambitious plans to become a major visitor destination
Raby Castle, known as one of the finest medieval fortifications in England, is nearing the end of an ambitious two-year renovation project.
Wake The Tiger launches new 1,000sq m expansion
Wake the Tiger, the Bristol-based immersive art experience, is set to open its 1,000sq m expansion on Friday 2 February.
Merlin teams up with Hasbro and Lego to create Peppa Pig experiences
Merlin Entertainments, the LEGO Group and Hasbro have teamed up to create Peppa Pig experiences.
Tate Modern and Frame collaborate on a mind/body experience
London boutique operator, Frame, has teamed up with the Tate Modern to offer two yin and sound yoga classes, following by a tour of the art gallery.
Elvis Presley Live is rolling out globally
Immersive entertainment specialists, Layered Reality, is creating a tribute to Elvis Presley featuring a concert experience with a life-sized digital Elvis.
Carmel Lewis takes top spot at BRC
Carmel Lewis has been appointed president at global experiential planning and design firm, BRC Imagination Arts, heralding a new era for the company.
Perth Museum to launch at Easter with rare Jacobite objects
Opening over Easter weekend in March 2024 after a £26.5m redevelopment project, Perth Museum will tell the story of Perth – Scotland’s first capital.
+ More news   
 
COMPANY PROFILES
Clip 'n Climb

Clip ‘n Climb currently offers facility owners and investors more than 40 colourful and unique Cha [more...]
IDEATTACK

IDEATTACK is a full-service planning and design company with headquarters in Los Angeles. [more...]
Alterface

Alterface’s Creative Division team is seasoned in concept and ride development, as well as storyte [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

08-08 May 2024

Hospitality Design Conference

Hotel Melià , Milano , Italy
10-12 May 2024

Asia Pool & Spa Expo

China Import & Export Fair Complex, Guangzhou, China
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
ATTRACTIONS MANAGEMENT NEWS
ATTRACTIONS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS