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Editor's letter
Dealing with protests

By Liz Terry | Published in Attractions Management 2013 issue 2


In the last few months, I’ve encountered protestors camping outside a number of attractions, lobbying visitors in the queue lines to try to persuade them to boycott the attractions because of a specific sponsorship tie-up.

Although they’ve been peaceful protests and sometimes interesting, it’s obviously not a good thing for attractions customers to be exposed to this kind of pressure.

The industry attracts protesters for the same reason it attracts sponsors – it’s high profile and extremely engaged with its audience. The numbers are also compelling – attractions capture high levels of footfall and do so in a provable and segmented way, so sponsorship spend can be targeted and analysed to a degree that isn’t possible with many other types of sponsorships or marketing.

With a growing desire to invest in corporate social responsibility (CSR), corporations view attractions as being on a par with sport as an investment area that achieves CSR objectives, while also being safe in terms of image and powerful in terms of association.

Today, sponsorship is a global business ranging from Disney’s tie up with Coca- Cola to Sotheby’s sponsorship of MOMA in New York. The industry couldn’t run without it and commercial sponsorship of attractions – particularly the arts, culture, museums and heritage – has enabled decades of excellence that would simply not have been possible otherwise.

But times change and sponsorships which were once acceptable to the public can – over time – become less so. London’s National Portrait Gallery was once sponsored by British Tobacco, for example, but that kind of arrangement would be unthinkable today.

One of the most famous benefactions ever is the UK’s Tate – now a network of four museums – originally made possible by funds from Henry Tate, one of the founders of what later became Tate & Lyle the sugar refiner and processor.

Today, sugar is acknowledged as one of the health scourges of modern times – toxic, addictive and with little nutritional value apart from empty calories. It’s one of the major contributors to the global obesity crisis.

But associations between Tate & Lyle and the Tate galleries faded long ago in the minds of the public, so that’s one protest that has been rendered redundant by the passing of time.

In such a complex and ever changing situation, it’s important the industry keeps all sponsorship deals under review, walking a realistic line between listening to protests and giving them fair and due consideration and robustly defending sponsorship relationships where they feel the accusations are unfair or not born out when tested against public opinion.

Liz Terry, editor, twitter: @elizterry

COMPANY PROFILES
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
TechnoAlpin

TechnoAlpin is the world leader for snowmaking systems. Our product portfolio includes all different [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
Polin Waterparks

Polin was founded in Istanbul in 1976. Polin has since grown into a leading company in the waterpa [more...]
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Editor's letter
Dealing with protests

By Liz Terry | Published in Attractions Management 2013 issue 2


In the last few months, I’ve encountered protestors camping outside a number of attractions, lobbying visitors in the queue lines to try to persuade them to boycott the attractions because of a specific sponsorship tie-up.

Although they’ve been peaceful protests and sometimes interesting, it’s obviously not a good thing for attractions customers to be exposed to this kind of pressure.

The industry attracts protesters for the same reason it attracts sponsors – it’s high profile and extremely engaged with its audience. The numbers are also compelling – attractions capture high levels of footfall and do so in a provable and segmented way, so sponsorship spend can be targeted and analysed to a degree that isn’t possible with many other types of sponsorships or marketing.

With a growing desire to invest in corporate social responsibility (CSR), corporations view attractions as being on a par with sport as an investment area that achieves CSR objectives, while also being safe in terms of image and powerful in terms of association.

Today, sponsorship is a global business ranging from Disney’s tie up with Coca- Cola to Sotheby’s sponsorship of MOMA in New York. The industry couldn’t run without it and commercial sponsorship of attractions – particularly the arts, culture, museums and heritage – has enabled decades of excellence that would simply not have been possible otherwise.

But times change and sponsorships which were once acceptable to the public can – over time – become less so. London’s National Portrait Gallery was once sponsored by British Tobacco, for example, but that kind of arrangement would be unthinkable today.

One of the most famous benefactions ever is the UK’s Tate – now a network of four museums – originally made possible by funds from Henry Tate, one of the founders of what later became Tate & Lyle the sugar refiner and processor.

Today, sugar is acknowledged as one of the health scourges of modern times – toxic, addictive and with little nutritional value apart from empty calories. It’s one of the major contributors to the global obesity crisis.

But associations between Tate & Lyle and the Tate galleries faded long ago in the minds of the public, so that’s one protest that has been rendered redundant by the passing of time.

In such a complex and ever changing situation, it’s important the industry keeps all sponsorship deals under review, walking a realistic line between listening to protests and giving them fair and due consideration and robustly defending sponsorship relationships where they feel the accusations are unfair or not born out when tested against public opinion.

Liz Terry, editor, twitter: @elizterry

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A fire has destroyed part of the new water world, Oceana, at Liseberg in Sweden, and a construction worker has been reported missing.
Museum director apologises after comparing the city of Florence to a sex worker
Museum director Cecilie Hollberg has come under fire for comparing the city to a sex worker due to uncontrolled mass tourism.
Populous reveals plans for major e-sports arena in Saudi Arabia
Populous have unveiled their plans for a state-of-the-art e-sports arena, designed to stand as a central landmark in Qiddaya City’s gaming and e-sports district, Saudi Arabia.
Raby Castle reveals ambitious plans to become a major visitor destination
Raby Castle, known as one of the finest medieval fortifications in England, is nearing the end of an ambitious two-year renovation project.
Wake The Tiger launches new 1,000sq m expansion
Wake the Tiger, the Bristol-based immersive art experience, is set to open its 1,000sq m expansion on Friday 2 February.
Merlin teams up with Hasbro and Lego to create Peppa Pig experiences
Merlin Entertainments, the LEGO Group and Hasbro have teamed up to create Peppa Pig experiences.
Tate Modern and Frame collaborate on a mind/body experience
London boutique operator, Frame, has teamed up with the Tate Modern to offer two yin and sound yoga classes, following by a tour of the art gallery.
Elvis Presley Live is rolling out globally
Immersive entertainment specialists, Layered Reality, is creating a tribute to Elvis Presley featuring a concert experience with a life-sized digital Elvis.
Carmel Lewis takes top spot at BRC
Carmel Lewis has been appointed president at global experiential planning and design firm, BRC Imagination Arts, heralding a new era for the company.
Perth Museum to launch at Easter with rare Jacobite objects
Opening over Easter weekend in March 2024 after a £26.5m redevelopment project, Perth Museum will tell the story of Perth – Scotland’s first capital.
+ More news   
 
COMPANY PROFILES
ProSlide Technology, Inc.

A former national ski team racer, ProSlide® CEO Rick Hunter’s goal has been to integrate the smoot [more...]
TechnoAlpin

TechnoAlpin is the world leader for snowmaking systems. Our product portfolio includes all different [more...]
Sally Corporation

Our services include: Dark ride design & build; Redevelopment of existing attractions; High-quality [more...]
Polin Waterparks

Polin was founded in Istanbul in 1976. Polin has since grown into a leading company in the waterpa [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  
DIRECTORY
+ More directory  
DIARY

 

08-08 May 2024

Hospitality Design Conference

Hotel Melià , Milano , Italy
10-12 May 2024

Asia Pool & Spa Expo

China Import & Export Fair Complex, Guangzhou, China
+ More diary  
 


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Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

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